All orders are shipped from Sydney using either Sendle or Australia Post.
We offer free standard shipping on all orders over $150 in Australia.
Heavy items including (but not limited to) gift hampers, pots, artworks, furniture and rugs are excluded from this free shipping. Please feel free to get in touch for a shipping quote.
All orders are dispatched within 1-3 business days. For larger items, such as furniture, artworks and rugs, please allow 10-14 business days for your order to arrive.
PLEASE NOTE: There may be slight shipping delays from the major carriers as a result of the current coronavirus (COVID-19) pandemic. Our team will provide updates as they pertain to orders and shipments.
If for any reason you’re not 100% happy with your purchase, please email us at firstname.lastname@example.org
so we can sort out issues as quickly as possible.
We offer an exchange, store credit or refund on all full price products returned to us within fourteen days of your receipt.
Items must be unused with the original tags still attached and with seals unbroken, if applicable.
Return shipping costs (including exchanges) are non-refundable and are at the customer's expense unless we are responsible for the return. Once your return is received and inspected, we will notify you as soon as your refund has been processed. Please allow a few days for the refunded amount to appear in your account.
The following products are non-refundable: