Delivery & Returns


All orders are shipped from Sydney using Australia Post.
For a limited time, we're offering free standard shipping on all orders over $100 in Australia.
Heavy items including (but not limited to) gift hampers, pots, artworks, furniture and rugs are excluded from this free shipping. Please feel free to get in touch for a shipping quote! 
Please allow for 5-7 business days on all orders. For larger items, such as furniture, artworks and rugs, please allow 10-14 business days for your order. 
PLEASE NOTE: There may be slight shipping delays from the major carriers as a result of the current coronavirus (COVID-19) pandemic. Our team will provide updates as they pertain to orders and shipments.
If for any reason you’re not 100% happy with your purchase, please email us at hello@elmsstore.com.au so we can sort out issues as quickly as possible. We offer an exchange or store credit on all full price products returned to us within fourteen days of your receipt. Items must be unused with the original tags still attached. In this instance, the cost of shipping will be at the customer’s expense. All sale items are final.