Delivery & Returns


All orders are shipped from Sydney using Australia Post.

For a limited time, we're offering free standard shipping within NSW on all orders of $25, and free standard shipping on orders over $50 for the rest of Australia.

Selected artworks, furniture and rugs are excluded from this free shipping. Please feel free to get in touch for a shipping quote! 

Please allow for 5-7 business days on all orders. For larger items, such as furniture, artworks and rugs, please allow 10-14 business days for your order. 

PLEASE NOTE: While we do not currently expect any shipping delays from the major carriers as a result of the current coronavirus (COVID-19) pandemic, that might change. Our team will provide updates as they pertain to orders and shipments.

If for any reason you’re not 100% happy with your purchase, please email us at hello@elmsstore.com.au so we can sort out issues as quickly as possible. We offer an exchange or store credit on all products returned to us within fourteen days of your receipt. All items must be unused with the original tags still attached. In this instance, the cost of shipping will be at the customer’s expense.