Privacy Policy


By accessing or using the Site www.elmsstore.com.au, you consent to the use of your data as described in our Privacy Policy and Terms and Conditions, and you warrant that all data provided by you is accurate.

Elms respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles. We are committed to protecting your privacy and will always handle your personal informational securely and carefully. Personal information collected by Elms is limited to what you provide, such as your name, address, and email address, and will not be shared with outside parties unless required by law. When you provide us with personal information to complete a transaction, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

Non-personal information such as your IP address, your web browser and operating system, your location, referring websites, and activity on this website (such as the products you purchase through our website and the date and time you view content) are collected. This statistical information is used to monitor the usage of our website for advertising purposes, to provide offers that may be of interest or benefit to you, and to help improve our product offerings.

Your financial information is held and processed through a secure gateway. We do not cache or save your financial data in our database.

If you do not wish to be contacted by Elms regarding special offers, discounts, other promotional events or to participate in any surveys, you can contact us directly or you can follow the unsubscribe directions at the bottom of our e-newsletters.

Our Privacy Policy applies to all dealings with Elms (in-store, website, or via our customer service team).